/* Chatbot Widget Styles */

/* Chat Button (Minimized State) */
.chat-button {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--primary-600), var(--primary-700));
    color: white;
    border: 2px solid white;
    cursor: pointer;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.25);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1000;
    transition: all 0.3s ease;
}

.chat-button:hover {
    transform: scale(1.1);
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.2);
}

.chat-button svg {
    width: 28px;
    height: 28px;
}

.chat-button .notification-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    background: #ef4444;
    color: white;
    border-radius: 50%;
    width: 20px;
    height: 20px;
    font-size: 11px;
    font-weight: bold;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid white;
}

/* Chat Window (Expanded State) */
.chat-window {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 400px;
    height: 600px;
    background: white;
    border-radius: 16px;
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.15);
    display: flex;
    flex-direction: column;
    z-index: 1000;
    overflow: hidden;
    transform: scale(0.8) translateY(20px);
    opacity: 0;
    pointer-events: none;
    transition: all 0.3s cubic-bezier(0.68, -0.55, 0.265, 1.55);
}

.chat-window.active {
    transform: scale(1) translateY(0);
    opacity: 1;
    pointer-events: all;
}

/* Chat Header */
.chat-header {
    background: linear-gradient(135deg, var(--primary-600), var(--primary-700));
    color: white;
    padding: 16px 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.chat-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.chat-avatar {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: white;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
}

.chat-header-text h3 {
    font-size: 16px;
    font-weight: 600;
    margin: 0;
}

.chat-header-text p {
    font-size: 12px;
    margin: 0;
    opacity: 0.9;
}

.chat-header-actions {
    display: flex;
    gap: 8px;
}

.chat-header-btn {
    background: rgba(255, 255, 255, 0.2);
    border: none;
    color: white;
    width: 32px;
    height: 32px;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background 0.2s;
}

.chat-header-btn:hover {
    background: rgba(255, 255, 255, 0.3);
}

/* Chat Messages Area */
.chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 20px;
    background: #f9fafb;
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.chat-message {
    display: flex;
    gap: 10px;
    animation: messageSlideIn 0.3s ease;
}

@keyframes messageSlideIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.chat-message.user {
    flex-direction: row-reverse;
}

.message-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--primary-100);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    flex-shrink: 0;
}

.chat-message.user .message-avatar {
    background: var(--primary-600);
    color: white;
}

.message-content {
    max-width: 70%;
}

.message-bubble {
    background: white;
    padding: 12px 16px;
    border-radius: 12px;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
    word-wrap: break-word;
}

.chat-message.user .message-bubble {
    background: var(--primary-600);
    color: white;
}

.message-time {
    font-size: 11px;
    color: #9ca3af;
    margin-top: 4px;
    padding: 0 4px;
}

/* Typing Indicator */
.typing-indicator {
    display: flex;
    gap: 4px;
    padding: 12px 16px;
    background: white;
    border-radius: 12px;
    width: fit-content;
}

.typing-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #9ca3af;
    animation: typingBounce 1.4s infinite;
}

.typing-dot:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typingBounce {

    0%,
    60%,
    100% {
        transform: translateY(0);
    }

    30% {
        transform: translateY(-8px);
    }
}

/* Quick Actions */
.quick-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    padding: 0 20px 12px;
    background: #f9fafb;
}

.quick-action-btn {
    background: white;
    border: 1px solid #e5e7eb;
    padding: 8px 14px;
    border-radius: 20px;
    font-size: 13px;
    cursor: pointer;
    transition: all 0.2s;
    color: #374151;
}

.quick-action-btn:hover {
    background: var(--primary-50);
    border-color: var(--primary-300);
    color: var(--primary-700);
}

/* Chat Input */
.chat-input-area {
    padding: 16px 20px;
    background: white;
    border-top: 1px solid #e5e7eb;
}

.chat-input-wrapper {
    display: flex;
    gap: 8px;
    align-items: center;
}

.chat-input {
    flex: 1;
    padding: 12px 16px;
    border: 1px solid #e5e7eb;
    border-radius: 24px;
    font-size: 14px;
    outline: none;
    transition: border-color 0.2s;
}

.chat-input:focus {
    border-color: var(--primary-500);
}

.chat-send-btn {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: var(--primary-600);
    color: white;
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
}

.chat-send-btn:hover {
    background: var(--primary-700);
    transform: scale(1.05);
}

.chat-send-btn:disabled {
    background: #d1d5db;
    cursor: not-allowed;
    transform: scale(1);
}

/* Escalation UI */
.escalation-notice {
    background: #fef3c7;
    border: 1px solid #fbbf24;
    border-radius: 12px;
    padding: 12px 16px;
    margin: 0 20px 12px;
    display: flex;
    align-items: start;
    gap: 10px;
}

.escalation-notice svg {
    width: 20px;
    height: 20px;
    color: #f59e0b;
    flex-shrink: 0;
}

.escalation-notice p {
    margin: 0;
    font-size: 13px;
    color: #92400e;
}

.escalation-actions {
    display: flex;
    gap: 8px;
    padding: 0 20px 12px;
}

.escalation-btn {
    flex: 1;
    padding: 10px;
    border-radius: 8px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
    border: none;
}

.escalation-btn.primary {
    background: var(--primary-600);
    color: white;
}

.escalation-btn.primary:hover {
    background: var(--primary-700);
}

.escalation-btn.secondary {
    background: #f3f4f6;
    color: #374151;
}

.escalation-btn.secondary:hover {
    background: #e5e7eb;
}

/* Mobile Responsive */
@media (max-width: 640px) {
    .chat-window {
        width: 100%;
        height: 100%;
        bottom: 0;
        right: 0;
        border-radius: 0;
    }

    .chat-button {
        bottom: 16px;
        right: 16px;
    }
}

/* Scrollbar Styling */
.chat-messages::-webkit-scrollbar {
    width: 6px;
}

.chat-messages::-webkit-scrollbar-track {
    background: transparent;
}

.chat-messages::-webkit-scrollbar-thumb {
    background: #d1d5db;
    border-radius: 3px;
}

.chat-messages::-webkit-scrollbar-thumb:hover {
    background: #9ca3af;
}